The Tristar Group – Fuelling Change

Tristar’s fuel transport, storage and support infrastructure are as robust as their support for environmental and social causes.

From their headquarters in Dubai, Tristar operates a global business that transports, stores and supplies liquid fuels to blue-chip companies ranging from international and national oil companies to international NGOs.

The business has developed and perfected an integrated energy logistics platform that spans road and maritime transportation, fuel farms, specialised warehousing and commercial aviation refuelling and fuel supply operations.

“Tristar began operations in 1998 in UAE when the market was in its infancy and I saw an opportunity to start a company using my passion for and knowledge of the energy logistics industry,” says Eugene Mayne, CEO and Founder of the Tristar Group. “At the time, it was a challenge to get a professional transporter to move bulk petroleum products in a safe and reliable manner.
Over time, Tristar has set global standards and industry benchmarks on safe road transport operations which apply today in all the countries in which we operate.”

Tristar’s original road transport business was complemented by a wide-range of best-in-class warehousing and lubricant distribution centres.
“After five years, we diversified into turnkey fuel supply operations, fuel farm and chemical terminal management, ship owning and chartering business, lubricants distribution, and commercial
aviation fuel services,” Mayne recalls. “I am very pleased to see where the Company is today. From three trucks in 1998, we have evolved into an integrated energy logistics platform and is now
established as a market leader in the downstream GCC energy value chain. We now operate in over 20 countries on three continents across the downstream energy value chain. Tristar has 62 fuel farms, 1,700 road transport assets and 29 ships.”

Tristar Group’s activities are manifold, with many of their services overlapping or supporting one another across the petroleum industry. This includes a fleet of over 1,700 vehicles for surface
transport, providing transport for petroleum products by road. The company has found this to be a key vertical of their business, with vehicle and driver management that adheres to international best practices, ensuring consistently high levels of safety and quality in their service.

Tristar transport fuel over the sea, as well as land. In early 2016 the company acquired E-ships, and Tristar now owns and operates 29 chemical, oil and gas tankers around the world. The company has fitted six of its new Eco MR tankers with additional fuel-saving equipment to further improve its environmental impact.

As well as transport, Tristar offers storage through warehousing facilities that are designed, built and operated to international safety standards. Exceed WMS and enhanced RFID technology are
used to operate the specialised warehouses, providing product receipts, dispatches and inventory management.

The Tristar Group also operate 62 fuel farms across the planet. These farms have a total storage capacity of over 710 million litres, which includes everything from petrol to diesel, fuel oil, and even
jet fuel.

From a fuel farm on the Pacific Island of Guam, Tristar runs a network of storage depots constructed and operated to serve a number of international organisations. The Guam terminal is one of the largest fuel storage terminals in the world, covering 237 acres and with a storage capacity of 4.2 million barrels. There are over 25 tanks at the fuel farm, some of which have a capacity of as much as 500,000 BBLS. These tanks are connected to the nearby port’s oil jetty through 8 kilometres of pipeline.

“In the last 20 years, Tristar has established long-standing partnerships with global energy majors and national oil companies with relationships spanning over 15 years demonstrating our customer-centric approach and our customers’ subsequent loyalty to Tristar,” Mayne points out. “Our partnership approach allows the Company to adjust and calibrate its supply chain to address customer expectations and the changing industry demands. With best-in-class business practices, we have built brand equity, grown with our clients, and expanded into new markets.”

He continues, “Tristar wouldn’t be where it is today without its highly qualified management team. Tristar’s management team is fully committed to best practice corporate governance and fosters
a culture of empowerment within the organisation, ensuring all employees are proud to be a part of Tristar’s journey.”

The Tristar Group brings the same commitment to their social responsibility as they do to their profit-making enterprises, and their social activities encourage staff to behave responsibly while encouraging a good quality of life among their workforce, contracts, and the communities they operate in. Tristar’s commitment towards community development can be seen in the scope of their community development initiatives across Africa, Asia and the Middle East.

Since 2013, 0.5% of the Tristar Group’s net profit has been committed towards corporate social responsibility initiatives and community development, with the company spending more if there
are opportunities to help that need more immediate attention.

“I established Tristar not only to provide safe operations but also to build a sustainable business that contributes positively to communities. Tristar is built on the foundation of ‘Business for Purpose’ and we operate within an established ESG framework focused on Planet, People, Profit,” Mayne explains. “Tristar’s CSR initiatives have been recognised by private institutions, international groups and nongovernmental organisations.

This year, Tristar won a further RoSPA Gold award, a Golden Peacock Award for Corporate Social Responsibility from the Institute of Directors (IOD) in Mumbai, and Dubai Chamber’s
CSR Label for 2018. These come in addition to several others over the years, a testament to Tristar’s commitment to running a responsible business.”

He adds, “I sit on the Board of Directors of the Global Compact Network UAE which is under the UN Global Compact (UNGC). As a responsible business, Tristar has been an active participant
of the UNGC since 2011. The Company has upheld the UNGC Ten Principles on human rights, labour, environment and anticorruption ever since. We have been promoting some of the 17
UN Sustainable Development Goals in the communities in which we operate – for example, in South Sudan where we support two schools.”

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